Privacy Policy

1. Information We Collect

Personal Information You Provide

We collect information that you voluntarily provide to us when you:

• Fill out forms on our website (contact forms, property information forms, cash offer requests)
• Call or text our phone number
• Email us directly
• Communicate with us through other channels

This information may include:

• Contact Information: Name, email address, phone number, mailing address
• Property Information: Property address, property condition, ownership details, timeline preferences
• Communication Records: Records of calls, texts, emails, and other correspondence

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, time spent on pages, links clicked, referring website
• Location Data: General geographic location based on IP address
• Cookies and Tracking Technologies: Information collected through cookies, pixels, and similar technologies

2. How We Use Your Information

We use the information we collect for the following purposes:

To Provide Our Services

• Evaluate your property and prepare cash offers
• Communicate with you about your property and our services
• Respond to your inquiries and requests
• Schedule property evaluations and closings
• Process transactions and complete property purchases

To Improve Our Website and Services

• Analyze website usage and user behavior
• Optimize our website performance and user experience
• Develop new features and services
• Conduct market research and analytics

Marketing and Advertising

• Send you marketing communications (with your consent where required)
• Display targeted advertisements based on your interests
• Track the effectiveness of our marketing campaigns

Legal and Compliance

• Comply with legal obligations and regulatory requirements
• Protect our rights, property, and safety, and that of our users and the public
• Prevent, detect, and investigate fraud or other illegal activities

3. How We Share Your Information

We do not sell your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who perform services on our behalf, including:

• CRM and customer service platforms (e.g., GoHighLevel)
• Email and SMS communication services
• Analytics and advertising platforms (e.g., Google Analytics, Google Ads, Facebook Ads)
• Payment processors and financial institutions
• Title companies, escrow services, and legal professionals

Business Transfers

If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas, government agencies).

With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities on our website. Cookies are small data files stored on your device that help us improve your experience and understand how you use our site.

Types of Cookies We Use

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Advertising Cookies: Used to deliver relevant ads and track ad performance (e.g., Google Ads, Facebook Pixel)
• Functionality Cookies: Remember your preferences and settings

Managing Cookies

You can control and manage cookies through your browser settings. Note that disabling cookies may affect the functionality of our website. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies

For more information on managing cookies, visit your browser's help section or visit www.allaboutcookies.org.

5. Advertising and Remarketing

We use third-party advertising platforms, including Google Ads and Facebook Ads, to display targeted advertisements to you based on your browsing activity on our website.

Google Ads and Remarketing

We use Google Ads remarketing to show you ads on other websites across the internet. Google uses cookies to serve ads based on your past visits to our website. You can opt out of Google's use of cookies by visiting the Google Ads Settings page.

Facebook Pixel

We use the Facebook Pixel to measure the effectiveness of our advertising campaigns and show you relevant ads on Facebook and Instagram. You can control how Facebook uses your data for advertising in your Facebook Ad Preferences.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Correction

You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.

Deletion

You may request that we delete your personal information, subject to certain exceptions (e.g., legal obligations, legitimate business purposes).

Opt-Out of Marketing Communications

You can opt out of receiving marketing emails by clicking the "unsubscribe" link in any marketing email we send. You can opt out of SMS messages by replying "STOP" to any text message. Note that you may still receive transactional or service-related communications.

Do Not Sell My Personal Information

We do not sell your personal information. If you have questions about how we share your information, please contact us.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your information, and the right to opt out of the sale of your information (though we do not sell personal information).

7. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit (SSL/TLS)
• Secure data storage and access controls
• Regular security assessments and updates
• Employee training on data privacy and security

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

8. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by All American Housing Group. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we learn that we have collected personal information from a child under 13, we will promptly delete that information. If you believe we have collected information from a child under 13, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this page.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your information. Your continued use of our website or services after any changes to this Privacy Policy constitutes your acceptance of those changes.

11. Consent to Communications

By providing your phone number or email address through our website, contact forms, or other communication channels, you expressly consent to receive communications from All American Housing Group via:

• Phone Calls: We may call you to discuss your property, provide updates, or respond to your inquiries
• Text Messages (SMS): We may send you text messages regarding your property offer, transaction updates, or appointment reminders
• Email: We may send you emails about your inquiry, our services, and promotional offers

Standard message and data rates may apply for SMS communications. Message frequency varies based on your inquiry and transaction status.